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zhangjin618

Member
Hello, could the customer service representative who handled the previous order in June come in for a moment? There were two large-sized silicone rings in that order that had issues, and the customer service promised to send replacements. However, it's now early October and I still haven't received the two replacement large-sized soft silicone rings. Could the customer service please check on this?
 
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Dustin2218

Veteran Noogler
zhangjin618 said:
Hello, could the customer service representative who handled the previous order in June come in for a moment? There were two large-sized silicone rings in that order that had issues, and the customer service promised to send replacements. However, it's now early October and I still haven't received the two replacement large-sized soft silicone rings. Could the customer service please check on this?
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You might wanna reach out to Lucy. I believe the email is Lucy@Noogleberry.com.
 
noogleberry

noogleberry

Noogleberry Admin Team
zhangjin618 said:
Hello, could the customer service representative who handled the previous order in June come in for a moment? There were two large-sized silicone rings in that order that had issues, and the customer service promised to send replacements. However, it's now early October and I still haven't received the two replacement large-sized soft silicone rings. Could the customer service please check on this?
Click to expand...
Hi, please can you email me at lucy@noogleberry.com with your details and order number and we can look further into this and advise further for you,
Noogleberry Team
 
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zhangjin618

Member
I received your email in August saying that you would resend two large soft silicone rings. Then I sent you the address, but I haven't received any reply. Now it's November and I still haven't received the reshipment.
 
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