Who can answer this? New problems！

[zhangjin618]

hello nb customer service，my order 64410 has been dispatched but you marked it as 64413. So, may I ask if order 64413 has been sent out? Also, for the order 64316 I received this time, I bought two pairs of medium-sized soft silicone rings, but there was only one pair in the package. What's the situation? I sent you an email but haven't received a reply for almost a week...

 

[noogleberry]

hello nb customer service，my order 64410 has been dispatched but you marked it as 64413. So, may I ask if order 64413 has been sent out? Also, for the order 64316 I received this time, I bought two pairs of medium-sized soft silicone rings, but there was only one pair in the package. What's the situation? I sent you an email but haven't received a reply for almost a week...

Hi, i have replied to your email that was sent to us on Saturday. The reply was sent to you on Monday afternoon,
Many Thanks
Lucy

 

[zhangjin618]

It's already Thursday today, but I haven't received any emails.

 

[zhangjin618]

Hi, i have replied to your email that was sent to us on Saturday. The reply was sent to you on Monday afternoon,
Many Thanks
Lucy

It's already Thursday today, but I haven't received any emails.my email adress is zhangjin0618@hotmail.com

 

[zhangjin618]

It's been over a week now and still no one has replied to me...

 

[noogleberry]

It's been over a week now and still no one has replied to me...

I will resend the email for you as it may have gone to your spam folder